FAQ

Hibernia Foreign Exchange allows you to buy and sell all major currency pairs. You can find information on the currencies we offer here.

Our Foreign Exchange Margin is based on the volume you expect to transact. It will be the same for all transactions. Our pricing is completely transparent i.e. you will be able to see the mid-market rate for each transaction you conduct allowing you to verify the margin you are charged. Please contact us for more information.

We do not charge a transaction fee.

We believe in offering the lowest possible price to our customers. We can achieve this because we have newer, more efficient technologies.

Provided we receive settlement funds for your trade in time or you already hold a sufficient currency balance with us, your payment will be made by the “delivery date” noted on the trade confirmation email you receive. You will receive an email to confirm that your payment has been made.

More information on payment cut-off times can be found here.

We offer bank accounts in EUR, GBP, CAD and USD in your name with an associated ewallet that can store over 30 other currencies. Please see here for more information. We can offer Spot and Forward Currency Transactions. Please contact us for more information.

Information on countries we can receive funds from or operate in can be found here. Unfortunately, we cannot operate in some of the following locations.

Payment services for Hibernia Foreign Exchange Limited are provided by The Currency Cloud Ltd. The Currency Cloud Ltd is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 and the Payment Services Regulations for the issuing of electronic money and the provision of payment services with FCA register number 900199. The Currency Cloud Ltd is registered with the UK Data Protection Act Registration Number Z1550331.

As required by Regulation, all of your funds are lodged and stored in separate client trust accounts at stable top tier banks. You can find more information here.

If you do not already have an account please click here to if you are a Private individual or here if you are a Corporate entity. If you already have an account please click here to login.

You can find an instructional video here